When it comes to caring for a loved one, families want peace of mind that their loved one is safe. Sometimes in larger healthcare settings, patients can feel like one of many wishing for more personal connection, consistent communication, and care that feels truly tailored to them.
Lynda Fakunle, owner of Caring Hands Home Care Agency, saw this problem firsthand at previous agencies.
“I wanted to change the narrative,” she says. “I wanted clients to look forward to seeing their caregiver and for families to feel relief knowing their loved one is in good hands.”
High Standard of Care
Lynda noticed that after hospital discharge, patients often needed continued support but were left without the right care in place.
Caring Hands is a home care agency offering in-home supportive care and private duty nursing for clients of all ages. “From the cradle to the grave,” as Lynda puts it.
They don’t just match any caregiver to a client; they thoughtfully pair caregivers whose personalities, skills, and energy levels are the right fit. Some clients prefer a calm presence, while others thrive with a chatty, high-energy companion. Care plans are customized to the unique needs of each client and their family.
Lynda also holds her team to the highest standards. “It’s not about being the biggest agency. It’s about quality,” she explains. “We protect our name and our integrity. I don’t need a crowd. I need the right people for this journey.”
A Caregiver Who Becomes Family
One recent client experience illustrates Caring Hands’ heart for service. A family whose mother and sister both needed care was paired with a Spanish-speaking caregiver who made them feel at ease. Even after the women transitioned to hospice care, the caregiver continued visiting, offering comfort in their final days.
When both women passed, the caregiver attended their funeral. The family introduced her to friends as “the caregiver who walked this journey with us,” leading to another referral for Caring Hands.
“Those are the moments money can’t buy,” Lynda reflects. “It’s an honor to be trusted during life’s hardest times.”
Who They Serve
Caring Hands provides services across multiple counties including Union and Mecklenburg, with a focus on staying close enough for Lynda to make unannounced check-ins. They care for babies with complex medical needs, adults recovering at home, and seniors who need assistance with daily living.
While they are a home care agency (not home health), their services range from skilled nursing for children to compassionate companionship and personal care for seniors.
How to Get Started
For Medicaid clients, the process starts with a doctor’s visit and a completed DHB 3051 form. After an assessment, clients choose from a list of agencies. From there, Lynda’s team develops a personalized care plan, ensuring the right caregiver is in place from day one.
Why It Matters
For Lynda, this work is personal. It’s about being the bridge between families and the care their loved ones deserve.
“We try our best to make a difference, and we truly enjoy what we do,” she says. “This is not business as usual. It’s personal for us.”
If you or a loved one needs trusted, compassionate care, contact Caring Hands to learn more.
Website: https://hands.care/
Phone Number: 704-234-8546
Last modified: August 15, 2025
