In January 1997, Gene Robbins took a leap of faith after spending two decades working for a major insurance broker in Charlotte. He knew he had the expertise, the industry relationships, and the passion to build something of his own. That leap led to the founding of Robbins & Associates Insurance Agency, an independent agency dedicated to serving businesses and individuals with top-tier insurance solutions.
Comprehensive Insurance Solutions
Robbins & Associates offers a full range of insurance services. On the business side, their policies include workers’ compensation, property, general liability, commercial auto, umbrellas, inland marine, builder’s risk, cyber insurance, and bonds. Their clients include those in the contracting, manufacturing, restaurant, wholesale, retail, property management, and transportation industries. For individuals, they offer home, auto, umbrella, personal articles, and life insurance policies—ensuring that both businesses and families have the protection they need.
Rooted in Monroe
Located in Monroe at 500 N Church Street, Robbins & Associates is deeply rooted in the Union County community. Gene had lived and worked in Monroe from 1977 to 1980, forming lasting friendships and connections. When the time came to start his own agency in 1997, Monroe was the perfect fit.
Giving Back to the Community
Beyond business, Gene has instilled a strong commitment to community service in his business. As the longtime Golf Chair for the Kiwanis Club of Monroe, he has helped raise funds for scholarships, food drives, and programs like Terrific Kids and Aktion Club. He believes that giving back is an essential part of business, stating, “You’ve got to show the community that you care.
It’s a legacy you leave.”
Building Relationships That Last
With 47 years in the insurance industry, Gene has learned that trust and relationships are the foundation of success. Many of his clients become lifelong friends, and referrals from satisfied customers have been a cornerstone of his business growth. His team at Robbins & Associates shares this philosophy—creating a welcoming, family-like environment where both employees and customers feel valued.
Advice for Businesses in a Changing Union County
Union County has grown and evolved since Robbins & Associates first opened its doors, but Gene’s advice for business owners remains timeless: “Always be honest and straightforward. If there’s bad news, make sure your clients hear it from you first. Be there for them in times of need, and they’ll remember it.” His approach to customer service extends beyond transactions—it’s about truly caring for the success of those he serves.
For those seeking an insurance agency built on experience, integrity, and community commitment, Robbins & Associates Insurance Agency is a trusted partner. Learn more about their services by visiting their office in downtown Monroe or reaching out to their team today at (704) 226-1300.
Last modified: February 20, 2025
